We provide mechanical repairs, auto-electrical diagnostics, routine maintenance, servicing, and MOT pre-checks for private and light commercial vehicles.

All servicing, diagnostic assessments, and mechanical repairs are carried out exclusively at our dedicated workshop and garage facility in Hampshire.

Vehicle Information: You agree to provide accurate vehicle information, including your Vehicle Registration Number (VRN), to enable our technicians to source correct OEM parts, fluids, and technical specifications.

Quotes & Estimates: All quotes are based on initial inspection, diagnostic scans, and customer fault descriptions. If additional unforeseen faults or secondary worn/damaged parts are discovered during repair, we will always contact you and seek your explicit approval before proceeding with additional work.

Appointments & Turnaround: While we make every effort to complete works within agreed workshop timeframes, delays caused by specialist parts availability or complex diagnostics will be communicated as early as possible.

Drop-off Timing: Vehicles must be delivered to our Hampshire workshop facility at or before the scheduled booking time window.

Key Handover & Security: Vehicle keys and any required locking wheel nut keys must be provided to our workshop reception at check-in.

Roadworthiness & Authorisation: By leaving your vehicle with us, you authorise our technicians to operate the vehicle within our workshop and carry out reasonable road testing for diagnostic and quality assurance purposes.

Payment Terms: Payment is due in full upon completion of the service or repair prior to or at vehicle collection. We accept major credit/debit cards, bank transfers, and cash.

Cancellations & Rescheduling: You may cancel or reschedule a workshop booking up to 24 hours prior to your scheduled appointment without penalty.

Uncollected Vehicles & Storage: Vehicles left at our workshop facility for more than 7 business days following notification of completion without payment or prior written arrangement may be subject to standard daily storage fees.

Customers are required to remove all personal valuables, electronic items, and loose contents from the vehicle prior to handing it over for workshop service or repair.

We accept no liability for loss or damage to personal items left unattended inside vehicles.

While we execute all work with certified care and dealership-grade standards, we are not liable for pre-existing vehicle defects, underlying wear and tear, or unrelated secondary component failures.

Our repairs are backed by our standard 3 to 6-month parts and labour guarantee (subject to terms outlined in our Warranty Policy).

Our maximum liability for any claim arising out of our service shall not exceed the total cost of the work performed.

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.